Returns & Warranty

All machine sales are final

Machines are non-returnable. Review model numbers and specifications before ordering. If you need help selecting equipment, contact us before purchase.

Warranty service

Warranty service is handled through the applicable manufacturer-authorized service network. Coverage depends on the manufacturer and equipment.

Shipping damage

Document damage at delivery and contact us at sales@washequipmentdirect.com for help with the manufacturer or carrier claim process.